I think the best way, in case a communication is established, would be to speak about our own goals. And if a communication is not yet established very well, we can simply indicate that hour goal can be seen on our profile and that the PSA should make a plan, too.
After several days, if we do not see any reaction, we shouldn't ask how to help, maybe the best solution would be to make a very brief presentation with what we could do for him/her and maybe even do something of the respective actions. Only when the PSAs sees the "reward" in his hands, he/she can realize and starts thinking what to do with what he/she got.
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I think the best way, in case a communication is established, would be to speak about our own goals. And if a communication is not yet established very well, we can simply indicate that hour goal can be seen on our profile and that the PSA should make a plan, too.
After several days, if we do not see any reaction, we shouldn't ask how to help, maybe the best solution would be to make a very brief presentation with what we could do for him/her and maybe even do something of the ...more